Wael Abboud

Core Coordinator

• Job Details:Manage and supervise core drilling activities to rig operations to ensure adherence to project specifications, safety standards, and company guidelines. Design and implement a comprehensive coring program tailored to meet customer specifications and company standards. Monitor the program's execution to ensure all requirements are met. Uphold the highest standards of safety in all coring operations. Ensure that all personnel involved in the coring process are equipped and committed to safe practices. Enforce safety protocols to prevent accidents or injuries on-site. Through regular inventory audits, identify and address slow-moving or obsolete items to optimize inventory performance. Monitor inventory levels by analyzing usage patterns, project timelines, and stock availability to ensure they align with operational needs and project demands. Track accounts receivable (AR) and days sales outstanding (DSO) through regular reviews with the finance team to monitor outstanding invoices and payment statuses and coordinate directly with customers to address any payment delays or discrepancies, ensuring timely resolution by providing necessary documentation or clarification. Organize and lead pre-job meetings with coring engineers, technicians, and relevant personnel to review project goals, safety considerations, equipment requirements, and operational procedures. Ensure all team members are well-informed and aligned with project expectations. Act as the primary liaison between stakeholders such as geologists, engineers, and the drilling team. Ensure seamless communication to guarantee the successful execution of the coring project and that any required adjustments are made throughout the operation. Compile and share detailed end-of-well coring reports, summarizing project outcomes, core sample data, and any notable observations.

Process Assurance & Service Quality

• Job Details:Ensure these reports are accurately communicated to stakeholders, including clients, engineers, and geologists. Monitor competitor coring performance by capturing operational efficiency, market share, and footage trends from Saudi Aramco's daily drilling reports. Analyze these reports to track competitor activity, assess their operational strengths, and identify market shifts. Oversee the timely and accurate completion of billing processes in accordance with company policies. Ensure that all services provided during the coring operation are appropriately documented and billed to the client as per contractual agreements. Develop and implement quality assurance processes: establish, develop, and implement quality assurance (QA) processes and procedures that align with industry standards and regulatory requirements. Ensure continuous compliance and maintain the integrity of QA systems across all operational levels. Conduct regular audits and inspections: perform regular audits and inspections to assess the effectiveness and efficiency of current quality systems. Identify any gaps or weaknesses and recommend improvements to ensure optimal performance and compliance. Collaborate with cross-functional teams: work closely with cross-functional teams to identify areas for process optimization. Collaborate on developing action plans to address any identified quality issues or inefficiencies. Monitor and analyze performance metrics: monitor and analyze key performance metrics to track trends and identify potential areas of concern. Provide actionable recommendations for corrective actions to enhance quality performance across processes and products. Assist in documentation development and maintenance: support the creation and ongoing maintenance of critical quality documentation, including standards, work methods, and quality control records. Ensure that all documents are accurate, up-to-date, and easily accessible for reference. Coordinate and participate in internal and external audits: oversee and participate in both internal and external audits, ensuring that all activities comply with relevant regulations and quality standards. Take corrective action where necessary to address any audit findings and improve processes. Conduct employee training on quality standards: design and conduct training sessions for employees to enhance their understanding of quality standards, QA processes, and best practices. Foster a workforce that is knowledgeable and committed to maintaining high-quality output. Investigate and resolve customer complaints: act as the primary point of contact for investigating customer complaints and non-conformances. Ensure that effective corrective actions are promptly implemented and that any issues are resolved in a timely and efficient manner. Promote a culture of continuous improvement: champion a culture of continuous improvement by fostering quality awareness throughout the organization. Encourage employee participation in quality initiatives and support their involvement in identifying solutions for improvement.

Senior Account Sales Representative

• Job Details:Boosted HDBS market share in KOC development drilling from 7% to 20%, establishing the product as a leading choice. Successfully introduced cost-effective solutions 'Adero' technology to meet customer needs in low-cost drilling applications. Built strong relationships with Sperry, Baker Hughes, and Weatherford drive systems to promote DBS product adoption. Managed all development drilling rigs, delivering consistent solutions and optimizing operational efficiency. Reduced shipping costs by proactively managing bit orders and leveraging seafreight for large shipments. Delivered multi-segment services such as failure analysis, drill bit selection, and vibration mitigation, improving drilling performance. Monitored market trends and competitor activity to inform strategic decision-making. Maintained high safety standards and adhered to company ethics and policies. Established and nurtured client relationships to promote DBS products, achieving market share growth through tailored technical, commercial, and operational solutions. Conducted detailed analyses of local customer accounts to inform local and region management ensuring alignment with customer needs and economic drivers. Coordinated with Sperry account managers to implement cross-PSL strategies, identifying 'One Halliburton' opportunities and driving business growth. Played a key role in tender processes, prepared and submitted commercial proposals, and administered customer contracts while overseeing pricing strategies. Participated in service quality reviews, showcased value propositions, and gathered customer intelligence to support account and business plans. Consistently achieved sales targets and positioned Hughes Christensen as the leading supplier of drill bits, ranking #1 in the market.