WS

Waad Salem

Dispatcher at Shahd Elmaleka

Alexandria

Work Experience

  • Dispatcher

    Shahd Elmaleka

    May 2021 - Present -4 yrs, 3 months

    Egypt

    • Job Details:Coordinated and dispatched deliveries for a fleet of vehicles, ensuring timely and efficient service. Communicated effectively with drivers to provide detailed route information and handle any on-the-road issues. Utilized GPS and tracking software to monitor vehicle locations and manage delivery schedules. Maintained accurate records of delivery times, routes, and any delays or issues encountered. Assisted in resolving customer complaints and queries to maintain high levels of customer satisfaction. Collaborated with warehouse staff to streamline loading and unloading processes. Ensured compliance with all transportation regulations and safety standards.
  • Assistant Dispatcher

    Shahd Elmaleka

    Jun 2020 - Apr 2021 -10 months

    Egypt

    • Job Details:Supported the lead dispatcher in coordinating delivery routes and schedules. Assisted in tracking shipments and providing real-time updates to customers. Conducted data entry and maintained logs of driver activities and delivery progress. Communicated with drivers to relay important information and assist with problem-solving. Helped manage emergency situations and reroute deliveries as needed.
  • Skills

    • Communication
    • Customer Service
    • Dispatch Coordination
    • Problem-Solving
    • technology proficient
    • Attention to detail

    Languages

    • Arabic

      Fluent
    • English

      Fluent
    Share this Profile