Waad Mahmoud Fathy

Complaints Representative at Vodafone UK

Faisal, Giza, Egypt
  • Negotiation
  • Team management
  • Time Management
  • good communication skills
  • Teamwork

Work Experience

Complaints RepresentativeFull Time

Vodafone UK

February 2020 - Present • 4 yrs, 2 months

Call Center RepresentativeFull Time

Vodafone UK

November 2019 - February 2020 • 3 months

TraineeInternship

National Bank Of Kuwait (NBK)

August 2018 - September 2018 • 1 month

Education

  • Bachelor's Degree in Commerce english section “

    Helwan UniversityJan 2015 to Jan 2019 · 4 Years

Activities

  • Student Activity

    Head at Enactus helwan university

    Apr 2019 to Aug 2019 · 4 Months

  • Student Activity

    Team leader at Enactus helwan university

    Aug 2018 to Apr 2019 · 8 Months

  • Student Activity

    Coordinator at Enactus helwan university

    Nov 2017 to Jul 2018 · 8 Months

  • Student Activity

    Coordinator at X project

    Oct 2017 to May 2018 · 7 Months

Skills

Tools and Fields of Expertise

  • Negotiation
  • Team management
  • Time Management
  • good communication skills
  • Teamwork
  • presentation skills
  • Recruiting
  • Interviewing
  • Materials Selection
  • Performance Evaluation

Languages

  • English

    Fluent

Training & Certifications

  • English Course

    Reach Out Academy·2017

  • Banking

    AUC·2016
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