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Waad Mahmoud Fathy

Complaints Representative at Vodafone UK

Faisal, Giza, Egypt

Work Experience

  • Complaints RepresentativeFull Time

    Vodafone UK

    Feb 2020 - Present -5 yrs, 4 months

    • Call Center RepresentativeFull Time

      Vodafone UK

      Nov 2019 - Feb 2020 -3 months

      • TraineeInternship

        National Bank Of Kuwait (NBK)

        Aug 2018 - Sep 2018 -1 month

          • Education

          • Bachelor's Degree in Commerce english section “

            Helwan University

            Jan 2015 - Jan 2019 - 4 yr

          Activities

          • Head at Enactus helwan university

            Student Activity

            Apr 2019 - Aug 2019 -4 months

          • Team leader at Enactus helwan university

            Student Activity

            Aug 2018 - Apr 2019 -8 months

          • Coordinator at Enactus helwan university

            Student Activity

            Nov 2017 - Jul 2018 -8 months

          • Coordinator at X project

            Student Activity

            Oct 2017 - May 2018 -7 months

          Skills

          • Negotiation
          • Team management
          • Time Management
          • good communication skills
          • Teamwork
          • presentation skills
          • Recruiting
          • Interviewing
          • Materials Selection
          • Performance Evaluation

          Languages

          • English

            Fluent

          Training & Certifications

          • English Course

            Reach Out Academy·2017

          • Banking

            AUC·2016
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