Walid Mohamed Selim

Relationship mangerFull Time

• Job Details:Sell various products of the organization and ensure the desired level of customer services parameters are met .Maintain knowledge on all competitor products and services and analyze all advantages and disadvantages for various products Monitor all customer queries and ensure timely responses

Senior Retail agentFull Time

• Job Details:. Achieving individual Sales monthly target, net activation 100% (Quantitative) . Handle customers’ inquiries and provide solutions to their problems. Sell Vodafone products and services and ensure proper collection of required documents. . Ensure compliance to policies and procedures. . Handle and keep records of cash and inventory to maintain accurate data that can be used for the 2nd shift and daily reports. . Prepare reports including briefing, daily activity, closing sheet and follow up. . Achieve all the needed gates for my KPI

Senior Direct salesFull Time

• Job Details:.To sell, renew and upgrade OSN packages, providing customers with a wide range of product knowledge, packages and programming options to serve their viewing needs . Must achieve monthly individual targets assigned by Line Manager. . follow up on potential customers and aim to up-sell higher packages to existing customers . complete customer subscription contracts in detail and pass to relevant parties to process