
Wala Mohamed Osman
Senior Commercial
Mokattam, Cairo, EgyptWork Experience
Senior CommercialFull Time
Flyadeal Sudan
Jun 2022 - May 2023 -11 months
Sudan , Khartoum
- Job Details:• Led the conceptualization, planning, and execution of advanced commercial strategies, aligning with company objectives and resulting in substantial revenue growth. • Conducted thorough market trend analyses, competitor evaluations, and customer behavior assessments to uncover strategic opportunities and mitigate challenges. • Managed network strategy and planning, revenue management and pricing, customer engagement and experience, as well as marketing and branding, effectively optimizing all relevant areas. • Collaborated seamlessly with various departments to ensure the smooth coordination of all commercial activities. • Led a 6-member sales team, cultivating a productive environment that resulted in an impressive 55% increase in output. repared and delivered insightful reports and presentations on commercial outcomes and insights to the management.
Senior CommercialFull Time
Sun Airways
Aug 2021 - Jan 2022 -5 months
Sudan , Khartoum
- Job Details:• Executed high-impact aviation sector commercial strategies, driving substantial revenue growth and expanding market share. • Leveraged historical market analysis, competitor evaluation, and customer behavior insights to identify opportunities and overcome industry challenges. • Devised and enacted dynamic pricing strategies, harmonized with thorough cost analyses, leading to enhanced profitability oversight and meticulous cost control. • Evaluated diverse price modification requests, meticulously gauging margin impact and benchmarking against competitor price levels to inform judicious decisions. • Generated meticulous sales performance analyses and forecasts on a daily, weekly, and monthly basis, contributing substantively to data-driven decision-making. • Displayed consummate customer service acumen, adeptly navigating issue resolution while concurrently nurturing robust client relationships.
Senior Commercial OfficerFull Time
Badr Airlines
Mar 2019 - Apr 2020 -1 yr, 1 month
Sudan , Khartoum
- Job Details:• Managed demand predictions for specific markets, improving company revenue and network results by 45%. • Organized pricing and schedules for certain market groups, consistently hitting or surpassing revenue goals.
Sales OfficerFull Time
Badr Airlines
Mar 2017 - Feb 2019 -1 yr, 11 months
Sudan , Khartoum
- Job Details:• Formulated and executed targeted sales and business strategies within the aviation sector. • Conducted ongoing market evaluations, adapting strategies to prevailing conditions and collaborating with management to devise sales plans across diverse destinations, resulting in a competitive edge. • Leveraged online sales tools to effectively market company services, fueling sustained business growth and competitiveness. • Provided adept GDS support to travel agencies and offices, swiftly resolving operational challenges to ensure seamless services for stations and customers. • Employed robust competitor data collection and analysis, facilitating real-time market awareness and enabling strategic alignment with industry trends. • Established and upheld standardized documentation, ensuring streamlined processes and crossfunctional collaboration.
Education
Art In English Language And Literature in English Language
AlMughtaribeen UniversityJan 2011 - Jan 2015 - 4 yr
Skills
- Customer Service
- Sales Target
- Business Analysis
- Microsoft Office
- Airline Industry Insight
- Problem-Solving
- CRM Management
- Leadership
- Adaptability
- searching searching
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Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Fundamentals of digital marketing
Google Digital Garage·2023Social Media Management
Coursera·2023Entrepreneurship
Swiss Elearning Institution ·2017