
Vivian Fares Fawzy
Senior Sales Operations Specialist at Lasirena Group
Mokattam, Cairo, EgyptWork Experience
Senior Sales Operations SpecialistFull Time
Lasirena Group
Dec 2019 - Present -5 yrs, 6 months
- Job Details:-Processing orders via email or phone. - Handling CIL process. -Checking data accuracy in orders and invoices. -Contacting clients to obtain missing information or answer queries. -Process orders via email or phone. -Check data accuracy in orders and invoices. -Contact clients to obtain missing information or answer queries. -Liaise with the Logistics department to ensure timely deliveries. -Maintain and update sales and customer records. -Develop monthly sales reports. -Communicate important feedback from customers internally. -Ensure sales targets are met and report any deviations. -Stay up-to-date with new products and features.
Sales Admin SpecialistFull Time
Remax 22
Nov 2018 - Nov 2019 -1 yr
Egypt , Cairo
- Job Details:-Processing orders via email or phone. -Checking data accuracy in orders and invoices. -Contacting clients to obtain missing information or answer queries. -Process orders via email or phone. -Check data accuracy in orders and invoices. -Contact clients to obtain missing information or answer queries. -Liaise with the Logistics department to ensure timely deliveries. -Maintain and update sales and customer records. -Develop monthly sales reports. -Communicate important feedback from customers internally. -Ensure sales targets are met and report any deviations. -Stay up-to-date with new products and features.
Operations SpecialistFull Time
IBDL Foundation
Oct 2017 - Nov 2018 -1 yr, 1 month
Egypt
- Job Details:- Planning and coordination of a program and its activities. - Ensuring implementation of policies and practices. - Manage communications through media relations, social media etc. - Help build positive relations within the team and external parties. - Schedule and organize meetings/events and maintain agenda.
Training CoordinatorFull Time
IMI International
Oct 2016 - Oct 2017 -1 yr
Egypt , Cairo
- Job Details:- Planning and coordination of a program and its activities. - Ensuring implementation of policies and practices. - Manage communications through media relations, social media etc. - Help build positive relations within the team and external parties. - Schedule and organize meetings/events and maintain agenda.
Education
Bachelor's Degree in Arts
Cairo University (CU)Jan 2012 - Jan 2016 - 4 yr
BA in Hebrew
Cairo University (CU)Jan 2012 - Jan 2016 - 4 yr
High School - Thanaweya Amma
ElshymaaJan 2012
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
IBDL Essential Level
IBDL Foundation·2020Advanced Business and Report Writing
IMI International·2017Time Management
2017