Vivian Wagdy

Electronic Payments Coordinator

• Job Details:Activate electronic wallets for Saib Bank and help customers learn how to use it. Activate Halal card for the Arab African Bank. Improved team productivity with regular communication and progress updates. Enhanced customer satisfaction by responding promptly to inquiries. Completed all tasks in compliance with company policies. Resolved customer issues quickly and maintained confidentiality of sensitive data.

Trainee Front Desk Receptionist

• Job Details:Learned new materials and processes quickly. Promoted positive collaboration among trainees. Handled sensitive customer information with confidentiality.