Vinush Mascarenhas

Senior Technical LeadFull Time

• Job Details: Currently serving as a Senior Technical Lead (Solution Architect) for a major Product Developer.  The Project is being delivered in 4 Sprints in an Agile Process flow.  Extensive Experience in conducting Client Orals, Client workshops, FD- TD transitions sessions.  Designing and documenting of functional specification, technical specification documents.  Coordinating with Client, Functional and Technical teams across geographies.  Involved in Requirement Analysis, Impacting and assigning the requirements to the team members based on Priority.  .Planning sessions to select work items (user story) for the current iteration and identify work tasks.  Involved in daily scrum calls and as well providing demo to the various stakeholders.  Liaising with Oracle for technical issues/Reviews and Client team/onshore for design clarifications  My regular schedule includes attending business calls with various stakeholders (Offshore, onshore) and getting functional team inputs about new builds to the system.  Good exposure in Solution Architecture, Fit gap Analysis, Identifying the functional requirement and mapping it with Siebel Entities.  Good exposure in Code Reviews and guiding the development team towards best coding standards.  Good exposure in Siebel Open UI applications(Flex UI in dell).Was involved in upgrade from Siebel 8 HI to Open UI application. Exposure in PR, PM in open UI, version used is IP2015.

Team LeaderFull Time

• Job Details: Successfully delivered the Conference Room Pilot (Direct Client Interaction) for a Major Public Sector Client in Infosys.  Successfully delivered the Strategy and planning deliverables for 3 Releases which will span around 3 years.  Built an entire business process flow for a major Public Sector Greenfield implementation Project within a short span and got appreciation from Client and Project.  Liaising with Oracle for technical issues/Reviews and Client team/onshore for design clarifications  Having been successfully Managing Siebel Teams-Carrier Performance Monitoring, Notifications(Email-Request/Response, Communication Templates/Communication Profile, Physical Mail Notification(Correspondence Entity)) , Service Location, Products) and Oracle Policy Automation teams.  Good exposure in Solution Architecture, Fit gap Analysis, Identifying the functional requirement and mapping it with Siebel Entities in Public Sector Domain.  My regular schedule includes attending business calls with various stakeholders (Offshore, onshore) and getting functional team inputs about new builds to the system.  Efficiently able to assign task to the team members so that work has been completed as per timelines  Have been involved in training the team on Siebel so that they get productive in quick time.  Have been able to co-ordinate effectively among team members of different modules.  Prepared test cases, release notes and deployment checklists. Involve in setting up Project guidelines for processes.  Have single handedly built one complete module and received client appreciation along with my management task.

Senior Software EngineerFull Time

• Job Details:ANZ (AUSTRALIA AND NEW ZEALAND) BANK  Successfully implemented the Database upgrade project for a major Australian banking client (ANZ bank).  Single point of offshore contact for Siebel Issues related to database upgrade from Sql to Oracle database for the Entire DB upgrade Process.  Have resolved critical issues resolved to Database Upgrade – Repeating Component Request (RCR), Database Upgrade – Data Migration, Database Upgrade – Batch Interface.  Liaising with Oracle for technical issues/Reviews.  Have suggested the feasible solution to the Development team, testing team and the DB team while performing the DB upgrade.  Extensively coordinated between offshore and onshore to resolve issues.  The issues were resolved in the Oracle Environment through OM log Analysis, spooling and event raising component level logs.  Functionality: Banking Project, Financial Application PTP (PENSION TRANSFORMATION PROGRAM) & ESA (EMPLOYEE SUPPORT ALLOWANCE)  Requirement Analysis, Impacting, Defect fixing.  As a Senior Consultant my role includes analyzing the requirements and assigning the requirements to the team members based on Priority.  Leading efforts of a team size 8-10, managing applications support for three large scale CRM Applications (Siebel) implementations from Onshore, Newcastle, United Kingdom.  Identifying the root cause of the issue and transitioning the knowledge to the offshore team to implement the fix.  Have successfully supported 3 Major Applications and resolved maximum number of issues with quality while working on Customer Site. Had frequent interaction with end users to get the issue resolved within the time frame.  Expertise in analyzing the Object Manger logs , Scomm logs, Core dump Analysis, finding the root cause and fixing the issue. Expertise in Siebel Scripting, Workflows, Workflow Policies, Runtime Events, Assignment manager, State models, PDQ’s, RCR, iHelp, Email communications, Smartscripts and Business Services.  Creating knowledge Article and guiding developers to create Knowledge articles to guide the L2 Support Team.  Single point of contact for performance, technical and core dump issues.  Guiding the team members to resolve issues.  Conducting /Attending defect analysis meeting and interacting with testers and functional Analyst to understand and fix issues in QA.  Good exposure of Siebel EAI (Web services Inbound and Outbound), and eScripting,CTI and deployment activities Telefonica, Spain.  Extensive experience in Siebel Integration (EAI), Order Management, Upgrade, Configuration, Scripting and Workflows. Expert in - Siebel EAI Business Services, Web Services, Integration objects, EAI Data Mapper, XML Converter, EAI Adapter, VBC-Cache and EBC. Exceptional knowledge Siebel 8.0, Siebel 8.1 implementation projects.  Lead a team of Siebel Integration Consultants for EPC, HAES, PNP and VOZ interface team based on Product Configuration using scripting.  Good exposure to Siebel Order Management and Pricing and Products Entities.  Worked on various complex scripted interfaces based on Product Configuration using scripting.  Have worked in various Inbound/Outbound interfaces including highly scripted interfaces with no previous documentations.  Experience in Scripted/Declarative data mappers, Transport such as JMS.  Exposure in Quote to Order Flow  Creating quotes and orders for new products and services  Creating quotes and orders to modify existing products and services  Have worked in Siebel Products and Pricing.  Have worked in configuration, Scripting and Task Based UI.  Worked in a multilingual Application.  Designed, developed and tested the New Agreement Interface used for VOZ Importation for Release 4.  Trained new joiners for Siebel and Telefonica Project.  Involved in the Primary Ownership of EPC, HAES and PNP interfaces.  Also worked on GDP Batch interfaces.  Providing UAT support after each release.  Worked on inbound interfaces.  Trained new joiners regarding scripting best practices.  Have given session to team members regarding scripting best practices and new features.