Victor Binyi Tumenta
(Group Manager) Regional Service Delivery Manager EMEA
Munich, GermanyWork Experience
(Group Manager) Regional Service Delivery Manager EMEAFreelance / Project
HCL Technology Germany
Aug 2021 - Aug 2023 -2 yrs
Regional Manager West /Incident ManagerFreelance / Project
Mphasis Deutschland GmbH
Sep 2019 - Aug 2021 -1 yr, 11 months
Service Manager and Operations Coordinator INTAKTFreelance / Project
Daimler AG
Jun 2019 - Aug 2019 -2 months
Operational Service ManagerFreelance / Project
European Patent Office
Jun 2017 - May 2019 -1 yr, 11 months
Education
Master of Engineering in Technical Management
University of Applied Sciences Emden(FHOOW)Jan 2007 - Jan 2010 - 3 yr
Bachelor of Science in Computer Science
University of HartfordJan 2000 - Jan 2004 - 4 yr
Skills
- Customer Service
- Operations Management
- Windows Operating System
- Team management
- Team Leadership
- Client Relationship
- Customer Relations
- Customer Service Management
- Customer Satisfaction
- Problem Solving
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Languages
English
FluentGerman
FluentFrench
FluentRussian
Intermediate