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Victor Fayez Heafz Allah

HR Operations Manager, NEAR at Bel Near

Helmeyat Alzaytoun, Cairo, Egypt

Work Experience

  • HR Operations Manager, NEARFull Time

    Bel Near

    Jan 2024 - Present -1 yr, 5 months

    Egypt , Cairo

    • Global Head of HR Operations & Analytics (Egypt – UAE – KSA – Oman - Pakistan)Full Time

      Paymob Solutions

      Dec 2021 - Dec 2023 -2 yrs

      Egypt , Cairo

      • Job Details:- Lead and oversee the day-to-day operations of HR operations team, providing guidance, coaching, and mentorship. - Develop, review, update HR policies and procedures and ensure compliance with labor laws and regulations. - Standardize HR processes and procedures within HR operations framework to ensure consistency and efficiency. - Manage and audit the relation with outsource companies locally & internationally. - Develop and articulate a total rewards strategy that aligns with the organization's overall business strategy and objectives. - Develop and oversee employee recognition programs like incentives and bonuses to motivate and reward employees for achieving performance goals. - Oversee the administration of employee benefits programs, including health insurance, retirement plans, and other fringe benefits. - Lead the development and maintenance of the salary structure and ensure its competitiveness in the market. - Conduct regular market analysis to stay informed about compensation trends and adjust strategies accordingly. - Ensure that compensation and benefits programs are tied to performance and contribute to employee development. - Oversee the selection, implementation, and maintenance of HR information systems (HRIS) and other technology tools. - Ensure data accuracy, integrity, and security within HR systems. - Select, implement, and manage analytics tools and systems to collect and analyze HR data. - Oversee the collection and integration of HR data from various sources, including HRIS (Human Resources Information System), performance management systems, recruitment platforms, and employee surveys. - Provide regular reports and insights regarding workforce trends, turnover, engagement, diversity & inclusion, sourcing strategies, time-to-fill metrics, and candidate quality to leadership for decision-making. - Work with finance and HR leadership to develop and manage the budget of workforce planning & compensation and benefits. - Monitor expenses and make recommendations for budget adjustments as needed. - Manage relationships with external vendors and service providers that support HR functions.
    • HR Operations Lead - MENAPFull Time

      Kantar

      Dec 2019 - Nov 2021 -1 yr, 11 months

      Egypt , Cairo

      • Job Details:- Manage and oversee the day-to-day operations of HR operations team, providing guidance, coaching, and mentorship. - Contribute to the development and execution of HR strategies that align with organizational goals. - Streamline and optimize HR processes to enhance efficiency and effectiveness. - Contribute to the development and management of the HR operations budget, ensuring cost-effective use of resources. - Develop, implement, and maintain HR policies and procedures to ensure compliance with laws, regulations, and organizational standards. - Oversee the implementation and maintenance of HR information systems to manage employee data, payroll, benefits, and other HR-related information. - Manage and maintain employee records, ensuring confidentiality and compliance with data protection regulations. - Oversee the administration of employee benefits programs, including health insurance, retirement plans, and other employee perks. - Collaborate with finance to ensure accurate and timely payroll processing. - Provide regular reports and insights to leadership for decision-making. - Manage relationships with external HR service providers and vendors.
    • Orascom Development Holding

      • Group HRIS ManagerFull Time

        May 2015 - Nov 2019 -4 yrs, 6 months

        Egypt , Cairo

        • Job Details:- Lead the implementation of HRIS software and systems, ensuring a smooth transition from legacy systems if applicable. - Collaborate with IT, HR, and other relevant departments during the implementation process. - Configure and customize the HRIS to meet the organization's specific needs. - Ensure the ongoing maintenance, updates, and patches of the HRIS system. - Oversee the accuracy, integrity, and security of HR data stored in the HRIS. - Establish and enforce data quality standards and procedures. - Oversee the accuracy, integrity, and security of HR data stored in the HRIS. - Establish and enforce data quality standards and procedures. - Ensure seamless integration between the HRIS and other business systems, such as payroll, finance, and timekeeping systems. - Collaborate with IT to manage data flow and synchronization. - Establish and manage user permissions and access control within the HRIS. - Develop and deliver training programs for HRIS users to ensure optimal utilization. - Provide analytics on HR metrics and key performance indicators. - Manage relationships with HRIS vendors and service providers. - Work with vendors to resolve issues, negotiate contracts, and stay informed about product roadmaps. - Identify opportunities for process improvement and optimization within the HRIS.
      • Applications SupervisorFull Time

        Oct 2008 - Apr 2015 -6 yrs, 6 months

        Egypt , Cairo

        • Job Details:Monitor and modify general computer applications software or specialized utility programs. Analyze user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations. Customize software for client use with the aim of optimizing operational efficiency. May analyze databases within an application area. Working individually or coordinating database development as part of a team. - Responsible for software applications in company destinations (Egypt, Oman, Montenegro, Morocco) - Performs all aspects of systems administration including monitoring, testing and evaluation of new processes and implementation of new applications. - Performs ongoing maintenance and review of applications, systems and programs, identifies problems and communicate with software developers to obtain appropriate solutions. - Gather and analyze business requirements from Business Owners, document functional requirements, recommend solutions and identify any potential process changes affected. - Create test plans and lead QA/test activities for all configuration activities. - Administer user support documentation and provide training and coaching to end users.

      Education

      • BA in Computer Sciences

        Sadat Academy for Management Sciences (SAMS)

        Jan 2000 - Jan 2004 - 4 yr

      • High School - Thanaweya Amma

        EL Koba

        Jan 1999 

      Skills

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      Languages

      • Arabic

        Fluent
      • English

        Fluent

      Training & Certifications

      • Data Analysis using Excel & Power BI

        Elegant Business Solutions·2023
      • HR Analytics Diploma

        Eslsca·2023
      • Performance Management

        SETC·2023
      • Human Resources Management

        Core Consulting·2015
      • MCSA 2003

        2009
      • MCSE 2003

        2009
      • MCITP

        2009
      • Dale Carnegie Course

        Dale Carnegie·2008
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