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Veronia Amgad Wahib

Client care Retention specialist at Goodsmart

Zaher, Cairo, Egypt

Work Experience

Goodsmart

  • Client care Retention specialistFull Time

    Jan 2021 - Present -4 yrs, 5 months

    Egypt , Cairo

    • Senior on boarding teamFull Time

      Jan 2021 - Present -4 yrs, 5 months

      Egypt , Cairo

    • Call Center AgentFull Time

      Majorel Egypt

      Jun 2019 - Nov 2020 -1 yr, 5 months

      Egypt , Cairo

      • Job Details:-Replying on Clients’ inquiries. - Guiding students with the steps of applying in the university - Preparing daily report representing everyday total performance
    • Private English teacherPart Time

      Private

      Jan 2018 - Jan 2020 -2 yrs

      Egypt , Cairo

      • Job Details:-Creating content of different age curriculum - Trying to deliver every information in the simplest way
    • Education

      • Bachelor's Degree in English

        Ain Shams University (ASU)

        Jan 2017 - Jan 2021 - 4 yr

      • High School - Thanaweya Amma

        Notre dame des apotres helioplois

        Jan 2017 

      Achievements

      Member at Special needs service Serving the disabled people by providing them their material needs, participating in their learning processes through teaching Arabic letters and numbers and spending some time playing with them.

      Skills

      Languages

      • English

        Fluent
      • Arabic

        Fluent
      • French

        Beginner

      Training & Certifications

      • public relations

        EgyptAir·2020
      • Practical tourist guide training

        Kemet Training center·2019
      • Course HR in particular soft skills

        Ain Shams University·2018
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