
Verina Fayez
IT Help Desk Technician at Cairo-Bio-Pharm
Marg, Cairo, EgyptWork Experience
IT Help Desk TechnicianFull Time
Cairo-Bio-Pharm
Mar 2025 - Present -6 months
Egypt
- Job Details:- Managed 55 Ubuntu devices, ensuring optimal performance and user satisfaction. - Installed and configured Ubuntu systems for new devices. - Handled technical support tickets, resolving issues in a timely manner. - Developed self-learning strategies to enhance technical skills.
Education
Bachelor's Degree in Electronic and Communication Engineering
Al-Safwa High Institute of EngineeringJan 2019 - Jan 2024 - 5 yr
Skills
Languages
English
Intermediate
Training & Certifications
Network Engineer
Cairo international Airport·2023Network Engineer
Egyptian Agriculture bank·2022Network Engineer
Cairo international Airport·2021