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Verena Samir

Customer Care Coordinator

Heliopolis, Cairo, Egypt

Work Experience

  • Customer Care CoordinatorInternship

    Xceed

    Nov 2023 - Dec 2023 -1 month

    • Customer Care CoordinatorInternship

      Egypt university of informatics

      Oct 2023 - Nov 2023 -1 month

      • Human Resources RecruiterInternship

        DUC academy

        Aug 2023 - Sep 2023 -1 month

        • Recruitment OfficerFull Time

          partners recruitment solutions

          Apr 2023 - May 2023 -1 month

          • Education

            • Technical Diploma in Professional Digital marketing

              yat learning academy

              Jan 2024 - Jan 2024 - 0 Month

            • College Diploma in veterinary medicine

              ALISON

              Jan 2023 - Jan 2024 - 1 Year

            • BA in arts

              Ain Shams University (ASU)

              Jan 2019 - Jan 2023 - 4 yr

            Activities

            • Marketing Agent at Life Makers Foundation

              Student Activity

              Jun 2022 - Sep 2022 -3 months

            • Copywriter at el negm el watany journal

              Volunteering

              Jan 2021 - Mar 2022 -1 yr, 2 months

            • child support at wellspring

              Volunteering

              Jan 2021 - Feb 2021 -1 month

            Achievements

            Actually - I'm a member at American cultural center - I'm an influencer at women Egypt page - I'm a member at kick boxing union - I'm a member at Egypt youth entity - I'm a member at Arabic youth union - I'm a competitor at German embassy in Cairo regarding my efforts in the field of women rights. - I'm a competitor at Chinese cultural center in the field of Egyptian and Chinese relations ∆volunteering works∆: -i volunteer as a writer at el nagm el watany journal -i volunteer as a journalist at the great writers -i volunteer as a tour guide English and Arabic language at manial palace museum , Egyptian museum, Coptic museum and gayer Anderson museum. -i volunteer as a HR representative at Egypt youth voice -i volunteer as a marketeer at shabab talented team -i volunteer as coordinator at life makers Ain shams team -i volunteer as an English instructor with sudanese and south Africa children at church services -i volunteer as a social media specialist at Archaeology team. ∆int

            Skills

            • Good Listener
            • Communication
            • Time Management
            • Tour guiding
            • Customer Service
            • Teamwork
            • English Instructing
            • Data Collection
            • Online Marketing
            • Call Center

            Languages

            • Arabic

              Fluent
            • English

              Advanced
            • Spanish

              Beginner

            Training & Certifications

            • English language

              international house Cairo·2023
            • career coaching

              auc·2022
            • soft skills

              Nestle·2022
            • customer service

              Vodafone·2022
            • human resources

              Un women·2022
            • graphic design

              Udemy·2021
            • marketing

              icareer·2021
            • sales

              Alison·2020
            • body language

              Udemy·2016
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