Verania Dixon

Regional Sales Lead - Account Manager

• Job Details:Develop and execute strategic sales and business development initiatives to drive growth. Maintain and nurture relationships with existing clients, identifying opportunities for upselling and ensuring their satisfaction with our services. Lead new business acquisition efforts, identifying potential clients, and closing sales deals. Create and manage sales forecasts, budgets, and goals. Lead, motivate, and develop the sales team, promoting a culture of excellence and commitment. Represent the company at trade exhibitions, events, and networking opportunities in United Arab Emirates and overseas.

Sales Officer

• Job Details:Responsible for customer relationship management (CRM) software that allows us to track available stock and handle orders in coordination with the delivery section. Monitor and follow up on distribution to ensure timely deliveries. Following up on client situations, including complaints and support requests, by referring them to the appropriate departments. Take and process customers' sales orders, implementing Colortek's processes to issue quotations (RFQ) for services and products requested. Follow up on conversion in coordination with the relevant departments to ensure we meet our targets for volume, value, and margin. Conduct detailed site condition surveys, set discount rates within agreed limits, and determine price schedules to maintain competitive pricing. Working on Odoo system. Review the BOQ, the cut sheet and the renders to be able to recommend the right materials.

Customer Services Agent

• Job Details:Providing timely solutions to customer problems. Answering inquiries and resolving issues for clients who called in. Creating a CRM to manage new client relationships.