VP

Varsha Ph

Guest Relations Executive

Dubai, United Arab Emirates

Work Experience

  • Guest Relations Executive

    Max Care Hospital

    Feb 2021 - Feb 2023 -2 yrs

    India

    • Job Details:Welcomed and assisted patients, families, and visitors, ensuring a positive and professional first impression. Addressed and resolved patient inquiries and concerns to maintain a high level of patient satisfaction. Coordinated with various hospital departments to streamline patient services and improve operational efficiency. Managed patient appointments, admissions, and discharge processes while maintaining accurate records. Ensured compliance with hospital policies and standards to deliver exceptional guest experiences.
  • Guest Relation Manager

    JJ Castle Hotel

    India

    • Job Details:Delivered exceptional guest services by addressing inquiries and concerns promptly and professionally. Built strong relationships with clients, ensuring their needs were met and their experiences were positive. Collaborated with cross-functional teams to maintain high operational standards and optimize service delivery. Enhanced guest satisfaction by providing proactive and personalized service tailored to their preferences.
  • Education

    • Bachelor's Degree in Hospital Administration

      Jain University

      Jan 2022 - Jan 2023 - 1 Year

    • Bachelor's Degree in History

      University of Calicut

      Jan 2014 - Jan 2017 - 3 yr

    • Bachelor's Degree

      Board of Higher secondary Examination

      Jan 2012 - Jan 2014 - 2 yr

    Skills

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    Languages

    • English

      Beginner
    • German

      Beginner
    • Tamil

      Beginner
    • Hindi

      Beginner
    • Malayalam

      Beginner
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