Valentine Kamusasa

ICT AdministratorFull Time

• Job Details:The role involved ensuring seamless deployment and maintenance of company ERP software and IT equipment including (but not restricted to) routers, switches, printers, scanners and workstations. Duties : Active Directory Administration Microsoft Windows Server 2012 (creating users, folders, permissions etc). Implementation, maintenance and adherence to all ICT related policies and procedures. Cisco Router and Switch Configurations and maintenance. Ensuring the functionality of ERP software - Sage Pastel Partner and Office365. Network Administration (VLANS, ACCESS CONTROL LISTS, SECURE REMOTE SUPPORT). Resolving all desktop support, network support calls. Supporting Client Operating Systems: Windows 7, 8 and 10 and supporting Microsoft Office Suits. General PC hardware & Software deployment, upgrades and troubleshooting. Configuring and managing backup and restore procedures according to IT policy. User Training of new software and hardware. Discharging any other duties as assigned.