Valarie Harriet

Customer Support Representative at Whizz

Cairo, Egypt

Whizz

Mar 2021 - Present -3 yrs, 9 months

Kenya

Job Details:Worked to address all customer concerns in a timely and effective manner. Handled large volume of calls on a day to day basis with a sense of calm and good work. Developed successful tactics to sell products and services to customers. Resolved customer's complaints and ensured they are handled in a professional and prompt manner. Promoted the company's products and services. Handled customer calls and responded to queries about services, product malfunctions, promotions, and billing.

Norfork Hotels

Feb 2018 - Mar 2021 -3 yrs, 1 month

Kenya

Job Details:Greeting visitors in person and on the telephone. Served as a liaison between the business desk and customers to ensure that processes were followed and the need of the business were met.

Diploma in Ecotourism and Hospitality Management
Tanta University
Jan 2018 - Jan 2020 - 2 yr
Bachelor's Degree
Mount Carmel
Jan 2012 - Jan 2015 - 3 yr