Vadivel Vidhushika

Customer Service & Cashier - Front Office

• تفاصيل الوظيفة:Delivered high-volume front-office customer service while maintaining brand standards, speed of service, and customer satisfaction metrics. Managed POS transactions, cash handling, card payments, and digital wallets with zero variance and daily reconciliation accuracy. Resolved customer complaints and service issues through structured problem resolution and escalation protocols. Coordinated with kitchen and service teams to optimize order flow, reduce wait times, and improve operation efficiency. Prepared daily sales reports, maintained register balance, and supported shift closing procedure. Ensured front-desk hygiene, order accuracy, and compliance with food safety and food service quality standards.

Customer Care Executive - Front Office

• تفاصيل الوظيفة:Provided front-line customer service to students, parents, and walk-in clients in a high-volume education environment. Managed student registration, documentation, CRM updates, and record accuracy. Coordinated class schedules with trainers and administrative teams to ensure operational continuity. Resolved complaints professionally, ensuring student satisfaction and adherence to service standards.

Administrative Assistant & Customer Coordinator

• تفاصيل الوظيفة:Supported end-to-end administrative operations for healthcare equipment supply, logistics coordination, and client servicing. Coordinated delivery schedules, shipment follow-ups, and logistics communication with hospitals and clinics. Handled customer inquiries, provided product information, and supported sales documentation and follow-ups.