Basic Info

Mohammed Nour

6 years

ASWAN, Egypt

Bachelor's Degree

Experienced

Work Experience

Tour Guide at Biblio Globus

Experience Details

Tour Guide

Tourism/Travel

Experienced (Non-Manager)

I'm working a Russian tour guide my job responsibilities are:meet tourists at the airport, check them in hotels, besides accompany them during excursions and guide them.


Company Details

Biblio Globus

Hurghada, Egypt

101-500 employees

Hospitality/Hotels

N/A

Aug 2014 to present (2 years 4 months)
Volunteer (volunteer) at Aiesec

Experience Details

Volunteer (volunteer)

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

I have been participating in Go Global Camp, which was hold in Chernivtsi-Ukraine from the 2nd of June by the 27th of July. It was an amazing experience to go abroad and see people from different cultures - we were about 135 volunteers from 35 different countries - and show your culture to others. I was responsible for children from 9 years old till 16 years old, was learning English, leadership and how to be confident. This mission somehow could change my character, added more experiences and skills to me.


Company Details

Aiesec (multinational)

Chernivtsy, Ukraine

More than 1000 employees

Education

Www.aiesec.net

Jun 2016 to present (6 months)
Customer service agent"Call Center" at Egypt Assistance"Remed Assistance"

Experience Details

Customer service agent"Call Center"

Customer Service/Support

Experienced (Non-Manager)

In this company, I was acting as a coordinator from one side between the Russian tourists who came to Egypt to spend their vacation and the insurance companies which are settled in Russian and Ukraine from the other side .My job responsibilities were represented in dealing with customers repeatedly complains over their health and ease to them a contact with the health care institutions where can get the medical help.


Company Details

Egypt Assistance"Remed Assistance" (multinational)

Cairo, Egypt

501-1000 employees

Healthcare and Medical Services

N/A

Dec 2013 to Aug 2014 (8 months)

Education

BTH in Tour Guidance

Education Details

BTH

Tour Guidance

Al Minia University, Egypt

C / Good / 65 - 75%

I have studied all the subject which are connected to guidance like history of Egypt passing by all periods of history,as well I studied 3 languages: Hieroglyphs,English and Italian as 2nd language.

N/A

Al Minia University
2005 - 2009
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Mohammed Hossny Mubarak secondary school

Egypt

2004

A / Excellent / 85 -100%

N/A

Mohammed Hossny Mubarak secondary school
2004

Training and Courses

Training/Course Details

Russian language course

Aug 2010

The Russian cultural centre in Cairo

During this course I have studied all what is related to the Russian language as:grammar, phonetics as well.

Training/Course Details

English phonetics

Mar 2007

Tomorrow centre in El Minya

Have studied only one level in Tomorrow centre in El Min yards.

Training/Course Details

Flight attendance course "cabin crew"

Jan 2016

The Egyptian general syndicate for air and ground hosting.

In this course we have been taught the principles of hosting and what are the responsibilities of the cabin crew.

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAiesecArabicCustomer ServiceCustomer Service Agent"Call Center"Details-orientedEducationEgypt Assistance"Remed Assistance"EnglishEnglish PhoneticsFlexibleFlight Attendance Course "cabin Crew"Hard WorkerHealthcare And Medical ServicesHospitalityHotelsInternetItalianLearn LanguagesMicrosoft ExcelMicrosoft OfficeMicrosoft WordPublic RelationsReadingRussianRussian Language CourseSocialSupportSwimmingTeam PlayerTour GuidanceTour GuideTourismTravelVolunteerVolunteer WorkVolunteering

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Intermediate

: Intermediate

Italian

Italian

: Beginner

: Beginner

: Beginner

: Beginner

Russian

Russian

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft Office

Microsoft Office

: Intermediate

: High

:

Less than 1 year

Microsoft Word

Microsoft Word

: Intermediate

: High

:

Less than 1 year

Customer Service

Customer Service

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Microsoft Excel

Microsoft Excel

: Beginner

: High

:

Less than 1 year

Internet

Internet

: Beginner

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

customer service

customer service

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Volunteering

Volunteering

: Beginner

: Extreme - I love it!

:

Less than 1 year

public relations

public relations

: Little knowledge

: Extreme - I love it!

:

Less than 1 year

Key Skills

Hard worker, Flexible / Adaptive, Details-oriented, Social, Team Player

Online Presence

https://www.facebook.com/desperrado.mohamedmohammedabdeelatif.m-nour@yandex.com

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