Umesh Samarakkody

Assistant Restaurant Manager

• Job Details:Managed daily store operations including opening - closing procedures, inventory and cash control. Implemented best practices for customer service, ensuring that all guests had a positive dining experience. Developed and monitored food cost controls, labor management and scheduling. Collaborated with chefs, vendors and suppliers to ensure quality product and cost effective solutions. Developed and maintained good working relationships with vendors, suppliers and other departments. Oversaw the hiring, training and supervision of all restaurant staff.

Waiter

• Job Details:Guaranteed quality service of up to 80 guests per night without order mistakes. Providing weekly menu items training to other hospitality waiters and bartenders. Answering questions regarding menu items and making recommendations if asked. Consistently checking in the patrons, ensuring gratification of customers, and addressing complaints professionally.