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Umar Faruk Muhammad

Senior customer Service at Qatar Airways

Kano, Nigeria

Work Experience

  • Senior customer ServiceFull Time

    Qatar Airways

    Mar 2021 - Present -4 yrs, 3 months

    • Airport Customer Service AgentFull Time

      Air Peace

      Jul 2018 - Nov 2020 -2 yrs, 4 months

      • Airport Customer Service AgentFull Time

        Max Air

        Feb 2016 - Jun 2018 -2 yrs, 4 months

          • Education

          • Technical Diploma in Computer Science

            Usmanu Danfodiyo University Sokoto

            Jan 2017 - Jan 2019 - 2 yr

          • Vocational in Computer Science

            Shehu Shagari College of Education Sokoto

            Jan 2011 - Jan 2013 - 2 yr

          Skills

          • Computer Skills
          • Microsoft Applications
          • Travel
          • HelpDesk
          • Amadeus gds
          • Airline Ticketing
          • Customer Service

          Languages

          • English

            Fluent

          • Hausa

            Fluent

          Training & Certifications

          • Aircraft Handling Course

            Qatar Airways·2022

          • Human factors

            Qatar Airways·2022

          • Aircraft Turnaround Check (ATC)

            Qatar Airways·2022

          • Basic Passenger Tariff

            Qatar Airways·2022

          • Dangerous Goods

            Qatar Airways·2022

          • Customer handling course

            Qatar Airways·2022

          • Amadeus GDS

            Qatar Airways·2022
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