Uma Koppisetti

Application Programmer V

• Job Details:Developed the desktop application ‘web softphone’ for voice communication over the internet, integrating business user interface components and event management using subscriptions. Utilized Angular 16, Electron.js, Genesys API, C#, and Helix library for application development. Employed Axios and HTTP client libraries to make data requests to Genesys API, handling responses with event subscriptions and notification handler functions. Worked on telephony functionalities such as connecting to the server, dialing, holding, answering, transfers, etc., for over 5000 agents handling bank customers, syncing with customer information. Mentored junior developers and implemented best practices for code review, unit testing, and continuous integration, improving overall code quality and reducing bugs by 50%.

IT Senior Consultant

• Job Details:Served as the subject matter expert for developing a ‘mortgage warehouse lending’ web application, contributing 25% to the company's revenue. Developed web pages using Angular 10. Managed and executed projects to develop UI and front-end applications for client accounts valued between $150k - $300k, conducting wireframing and prototyping. Developed single-page web applications (SPAs) using Angular 10, TypeScript, Bootstrap, HTML5, CSS3, Node.js, npm, Angular CLI, and third-party JS libraries. Designed and implemented RESTful APIs to support the incentive management system using Java Spring Boot, improving data retrieval.

Sr. Solutions Analyst

• Job Details:Developed frontend applications for worldwide payout users, sales and compensation users using Groovy, HTML, CSS, JavaScript, and Callidus Cloud which is known for providing cloud-based solutions for sales effectiveness, sales performance management, and sales execution (CPQ, CLM) software and services. Collaborated with business analysts and stakeholders to identify opportunities for automation and translate requirements into technical solutions. Created email templates, custom tables, custom fields, transition matrix, and scripts using HTML, CSS, and Groovy.