TA
Tuka Ashraf
Social Media Coordinator at Water and Sewage Company
EgyptWork Experience
Water and Sewage Company
Jan 2023 - Present -1 yr
Egypt
- Job Details:Monitor social media channels for comments and messages, and respond in a timely manner. Record and analyze social media data to track performance and identify areas for improvement. Collaborate with other departments to create cohesive and effective social media campaigns. Assist customers and the public through social media platforms, providing information and support as needed.
Jan 2021 - Jan 2023 -2 yrs
Egypt
- Job Details:Planned and delivered engaging English language lessons to students of various ages. Created a positive and inclusive classroom environment, fostering student learning and exploration. Employed effective teaching strategies to improve students' language skills, including listening, speaking, reading and writing. Conducted assessments and provided constructive feedback to monitor student progress and support their development.
Customer Support Representative
Jan 2019 - Jan 2020 -1 yr
Egypt
- Job Details:Provided exceptional customer service by greeting and seating guests, taking orders, and ensuring a positive dining experience. Demonstrated strong communication skills in explaining menu items, addressing customer inquiries, and making recommendations. Effectively handled customers feedback, resolving issues promptly and ensuring customer satisfaction. Collaborated with kitchen staff and fellow team members to ensure smooth operations and timely service.
Education
Bachelor's Degree in Arts and Education
Matrouh UniversityJan 2023