TA

Tuka Ashraf

Social Media Coordinator at Water and Sewage Company

Egypt

Work Experience

  • Social Media Coordinator

    Water and Sewage Company

    Jan 2023 - Present -1 yr

    Egypt

    • Job Details:Monitor social media channels for comments and messages, and respond in a timely manner. Record and analyze social media data to track performance and identify areas for improvement. Collaborate with other departments to create cohesive and effective social media campaigns. Assist customers and the public through social media platforms, providing information and support as needed.
  • English Language Instructor

    Jan 2021 - Jan 2023 -2 yrs

    Egypt

    • Job Details:Planned and delivered engaging English language lessons to students of various ages. Created a positive and inclusive classroom environment, fostering student learning and exploration. Employed effective teaching strategies to improve students' language skills, including listening, speaking, reading and writing. Conducted assessments and provided constructive feedback to monitor student progress and support their development.
  • Customer Support Representative

    Jan 2019 - Jan 2020 -1 yr

    Egypt

    • Job Details:Provided exceptional customer service by greeting and seating guests, taking orders, and ensuring a positive dining experience. Demonstrated strong communication skills in explaining menu items, addressing customer inquiries, and making recommendations. Effectively handled customers feedback, resolving issues promptly and ensuring customer satisfaction. Collaborated with kitchen staff and fellow team members to ensure smooth operations and timely service.
  • Education

    • Bachelor's Degree in Arts and Education

      Matrouh University

      Jan 2023 

    Skills

    Languages

    • Arabic

      Fluent
    • English

      Fluent
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