Towseef Ahmad

Sr. Process Advisor

• Job Details:Handled customer inquiries, complaints, settlements requests and liaison with clients for new application related queries for Barclays Partner Finance. Managed key client accounts including end-to-end management of vulnerable clients by assessing needs and offers appropriate support.

Sales Associate

• Job Details:Responsible for test preparation course sales and after sales service. Assessed clients and applicants by interests and skills and provided relevant strategic information about pursuing suitable courses.

Sr. Customer Service Associate

• Job Details:Assisted customers with the purchase of Verizon contracted smartphones and offered post sale support via inbound chat and outbound voice.