TE
Toqa Ali Elhawary
Administrative Executive and Office Manager at Fadl language schools
Haram, Giza, EgyptWork Experience
Administrative Executive and Office ManagerFull Time
Fadl language schools
Jul 2015 - Present -10 yrs
Egypt , Giza
- Job Details:Helped run the day-to-day operations. Organized documents into updated soft and hard filing systems. Used to deal with the organization's software. Answered and directed calls to appropriate executives and parties. Wrote and Replied to emails. Welcomed and greeted visitors. Organized and scheduled offline and online meetings. Recorded minutes of meetings. Used to deal with office equipment like printers and fax machines. Made Students Affairs work for about 6000 students. Booked travelling essentials. Helped in Employees Affairs and HR work for about 800 employees. Made School Statistics. Responded to the Client's inquiries. Received complaints. Handled parents' problems. Received new suggestions. Used to link between parents and administration. Handled recruitment applications within the school
Customer Support RepresentativeFull Time
- Job Details:Responded to customer inquiries. Handled customer's problems and complaints. Achieved targets.
Education
Bachelor's Degree in Faculty of commerce
Cairo University (CU)Jan 2013
Skills
Languages
Arabic
FluentEnglish
Intermediate
Training & Certifications
HR Professional Certificate (72Hours)
HCC-HumanCapitalCommunity·2020HR Professional Certificate (72 hours)
HCC - Human Capital Community·2020Human Development Master
British Foundation·2019Advanced Business English Diploma
Cambridge·2018Human Development Master
British Foundation·2018Advanced Business English Diploma
Cambridge·2018Business Administartion Diploma
Cairo University·2017Business Administration Diploma
Cairo University·2017Marketing
We Can Company·2011