TE

Toqa Ali Elhawary

Administrative Executive and Office Manager at Fadl language schools

Haram, Giza, Egypt

Work Experience

  • Administrative Executive and Office ManagerFull Time

    Fadl language schools

    Jul 2015 - Present -10 yrs

    Egypt , Giza

    • Job Details:Helped run the day-to-day operations. Organized documents into updated soft and hard filing systems. Used to deal with the organization's software. Answered and directed calls to appropriate executives and parties. Wrote and Replied to emails. Welcomed and greeted visitors. Organized and scheduled offline and online meetings. Recorded minutes of meetings. Used to deal with office equipment like printers and fax machines. Made Students Affairs work for about 6000 students. Booked travelling essentials. Helped in Employees Affairs and HR work for about 800 employees. Made School Statistics. Responded to the Client's inquiries. Received complaints. Handled parents' problems. Received new suggestions. Used to link between parents and administration. Handled recruitment applications within the school
  • Customer Support RepresentativeFull Time

    Vodafone Egypt

    Dec 2014 - Apr 2015 -4 months

    Egypt , Giza

    • Job Details:Responded to customer inquiries. Handled customer's problems and complaints. Achieved targets.
  • Education

    • Bachelor's Degree in Faculty of commerce

      Cairo University (CU)

      Jan 2013 

    Skills

    • Verbal and written communication skills
    • Problem Solving
    • Office management
    • negotiation skills
    • ICDL
    • MS Office

    Languages

    • Arabic

      Fluent
    • English

      Intermediate

    Training & Certifications

    • HR Professional Certificate (72Hours)

      HCC-HumanCapitalCommunity·2020
    • HR Professional Certificate (72 hours)

      HCC - Human Capital Community·2020
    • Human Development Master

      British Foundation·2019
    • Advanced Business English Diploma

      Cambridge·2018
    • Human Development Master

      British Foundation·2018
    • Advanced Business English Diploma

      Cambridge·2018
    • Business Administartion Diploma

      Cairo University·2017
    • Business Administration Diploma

      Cairo University·2017
    • Marketing

      We Can Company·2011
    Share this Profile