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Toqa Ashraf

Business Developer at Real Academy

Abbassia, Cairo, Egypt

Work Experience

  • Customer Service AdministratorFull Time

    First Abu Dhabi Bank- Fab

    Dec 2022 - Present -2 yrs, 7 months

    Egypt , Cairo

    • Job Details:Answering Customer Calls. Handling Customers issues with eciency and Proper way. Providing customers with the organization's service and product information. Following up complicated customer calls when required. Completing call notes and call reports as necessary and updating them in the CRM.

  • Business DeveloperPart Time

    Real Academy

    Feb 2022 - Present -3 yrs, 5 months

    Egypt , Cairo

    • Customer Care CoordinatorFull Time

      Sye English Community

      Jul 2021 - Jan 2022 -6 months

      Egypt , Giza

      • Business CoordinatorInternship

        Al7arefa

        Mar 2021 - Jun 2021 -3 months

        Egypt , Cairo

          • Education

          • Bachelor's Degree in Business Administration

            Al-Azhar University

            Jan 2017 - Jan 2021 - 4 yr

          Activities

          • Member FR at ACES

            Student Activity

            Aug 2019 - Present -5 yrs, 11 months

          Skills

          • Customer Support
          • Telesales
          • Sales Target
          • Coordinator
          • Customer Service
          • Coordination
          • Customer Satisfaction
          • Risk Management
          • Social Media
          • Sales Field
          View More

          Languages

          • English

            Intermediate
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