TN
Tony Nazir
Customer Service & Reservations Manager at Watany Eye Hospitals
Heliopolis, Cairo, EgyptWork Experience
Customer Service & Reservations ManagerFull Time
Watany Eye Hospitals
Dec 2021 - Present -3 yrs, 7 months
Clinic Reception and Reservation SupervisorFull Time
Watany Eye Hospitals
Oct 2012 - Dec 2021 -9 yrs, 2 months
Education
Bachelor's Degree in Bachelor of Agricultural Cooperative Sciences
Ain Shams University (ASU)Jan 2005
Skills
- effective communication skills with different personalities and the ability to negotiate by phone
- Proficiency in dealing with technical devices, telephone
- Proficiency in dealing with technical devices, telephone equipment, communication programs and computers (Microsoft Office programs)
- Ability to deal with problems and face different situations by phone
- Ability to focus, think logically, enjoy calmness and not get excitgood listening, understanding and perception, and politeness in speaking, and work in a team
- Possess excellent organizational and leadership skills.
- Ability to communicate and establish effective relationships with others.
- Focus on customer service and find solutions to these problems as much as possible
- Ability to plan, organize and develop
- Ability to achieve the required goals and performance evaluation procedures.
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Languages
Arabic
FluentEnglish
Intermediate