TK
Toka Khalifa
Moderator
Shebin Alkom, Monufya, EgyptWork Experience
Sep 2022 - Jul 2025 -2 yrs, 10 months
Egypt
- Job Details:- answer phone calls from customers with inquiries or complaints and resolve the issue as quickly as possible. - compiled information from other telesales representatives to draft reports of monthly sales. - provide accurate, valid and complete information by using the right methods/tools.
Nov 2020 - Present -4 yrs, 8 months
Egypt
- Job Details:- create and execute content strategy for various platforms and channels. - develop and produce high-quality written, visual, and multimedia content. - conduct research and stay up-to-date on industry trends and best practices. - manage and maintain the content calendar and editorial schedule. - analyze and report on content performance metrics and adjust strategy accordingly.
Egypt
- Job Details:- review and moderate user-generated content for compliance with community guidelines and legal requirements. - analyze and report on content trends and user behavior to inform moderation strategies. - train and mentor new content moderators on best practices and company policies.
Egypt
- Job Details:- analyze target audience and develop media plans to reach them. - monitor and track media campaigns to ensure they are meeting objectives. - track and report on campaign performance. - analyze and optimize campaigns to maximize roi. - develop and execute strategies for media buying. - manage budget and ensure campaigns stay within budget.
Education
Bachelor's Degree in Accounting
Menoufia UniversityJan 2021
High School
Jan 2015 - Jan 2019 - 4 yr
Languages
English
BeginnerArabic
Beginner