
Toka Abdelsalam Jalal
Interpreter at Dangsheng Textile
Obour City, Cairo, EgyptWork Experience
Dangsheng Textile
Mar 2024 - Present -1 yr, 4 months
Egypt
- Job Details:Interpreted for administrators, clients and workers in a Chinese factory setting, ensuring effective communication and successful collaborations. Bridged linguistic and cultural gaps, navigating technical terminology and manufacturing processes.
Tele Sales RepresentativeFull Time
CNS Solutions
Mar 2023 - Nov 2023 -8 months
Egypt , Cairo
- Job Details:Offered strong customer service skills, keeping customers satisfied and increasing sales and got the 'top achiever' badge for 3 months straight. Maintained a clean and safe work environment, resulting in a reduction in complaints filed with management and an increase in crew satisfaction.
Sky Center
Mar 2022 - Mar 2023 -1 yr
Egypt
- Job Details:Developed relationships with new staff members and assisted existing staff members in their career development. Made progress in both Chinese language and English language.
Education
Bachelor's Degree in Chinese Language and Literature
Ain Shams University (ASU)Jan 2024
Skills
- Translation
- Travel Arrangements
- Bilingual
- Customer Service
- Telemarketing
- Microsoft Office
- guest services
- Documentation review
- Teamwork
- Communication skills
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Languages
Arabic
FluentChinese
FluentEnglish
FluentSpanish
Intermediate
Training & Certifications
HSK
Confucius institute·2024Marketing
Sky center·2022