Toka Ahmed Hamdy

Amazon

• Quality AnalystFull Time

  Dec 2024 - Present -9 months

  Egypt , Cairo

  • Job Details:A Quality Analyst checks work to make sure it meets standards, finds areas to improve, and helps teams deliver consistent, high-quality results. - detect and investigate the abuse from the policy misuse
• TrainerFull Time

  Feb 2022 - Sep 2023 -1 yr, 7 months

  Egypt , Cairo

  • Job Details:Worked as a trainer designs, delivers, and evaluates learning programs to help employees develop the skills and knowledge they need to perform effectively. They identify training needs, create engaging materials, conduct sessions (online or in person), and assess learning outcomes to ensure continuous improvement and alignment with business goals."
• Resolution specialistFull Time

  Jan 2022 - Jan 2024 -2 yrs