Tobi Lio

Trade Office Analyst

• Job Details:Managed a portfolio of importer accounts and coordinated shipments under the PCA PVOC program. Onboarded and trained clients on the customer/exporter portal, and provided customer service via phone, email, mail, and in-person visits. Monitored certificate of conformity activities, communicated with affiliate offices regarding information requests and discrepancies, and informed clients of customs regulation/TFS service changes. Performed additional duties as assigned, adhered to SGS integrity and safety policies, and actively participated in company meetings.

Logistics Co-ordinator

• Job Details:Liaised with shipping companies and suppliers. Tracked container shipments from origin to destination, scheduling arrivals. Prioritized and planned container arrival schedules.

Trainee

• Job Details:Managed inventory levels, determined purchasing needs, and negotiated with suppliers to create purchase orders. Processed purchase orders and import documents, tracked shipments, and entered data into the SAP Business One system.