Basic Info

Amr Essam

Less than 1 year

Faiyum Governorate, Egypt

Bachelor's Degree

Entry level

Work Experience

NOC Engineer at Noor Data Network

Experience Details

NOC Engineer

Engineering - Construction/Civil/Architecture, Engineering - Telecom/Technology

Entry Level

• Monitor Network Core, Distribution, and Access Layers and act proactively to minimize response time.
• Record/Update Trouble Tickets for customer
• complaints/inquires.
• Trouble shoots customer problems in forms of phone calls, online communication, and technical-visits.
• Follow up on pending cases with internal and external relationships to minimize restore time.
• Update customers with the status of their open trouble tickets till closed.
• Prepare/Send regular reports.


Company Details

Noor Data Network

Cairo, Egypt

101-500 employees

Internet/E-commerce

http://noor.net/en/

Feb 2016 to Jul 2016 (5 months)
Junior Cisco instructor at New Horizons

Experience Details

Junior Cisco instructor

Education/Teaching, Training/Instructor

Entry Level

N/A


Company Details

New Horizons (multinational)

Cairo, Egypt

N/A

Education

http://www.newhorizons.com.eg/

Jan 2016 to Feb 2016 (1 month)
Head of HR at Microsoft tech club (student activity)

Experience Details

Head of HR

Human Resources

Student

N/A


Company Details

Microsoft tech club (student activity)

fayoum, Egypt

N/A

Oct 2014 to Dec 2014 (2 months)
Head of HR at IEEE (student activity)

Experience Details

Head of HR

Human Resources

Student


Interviewing new applicants and evaluating them
Evaluation and monitoring of members and their work
Motivating branch members for work
Solving different work-related problems to keep workflow smooth
Providing reports about different branch activities
Designing future work plans
Provide necessary training and workshops for HR members


Company Details

IEEE (student activity)

fayoum, Egypt

N/A

Dec 2013 to Nov 2014 (11 months)

Achievements


Ideal Student Certification at School Excellency in sports field ( Soccer ) Certification at School Excellency in Education field Certification at School Excellency in sports field ( Soccer ) Certification at university Excellency in student activities ( Chess tournament ) Certification at university

Education

Bsc in Computer Science

Education Details

Bsc

Computer Science

Al-Fayoum University, Egypt

B / Very Good / 75 - 85%

- Programming (OOP - Data structures - Algorithms ) - Networks - BigData - Cloud computing - Computer Security - image processing - neural networks

N/A

Al-Fayoum University
2011 - 2015
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Future Language School

Egypt

2011

A / Excellent / 85 -100%

N/A

Future Language School
2011

Certifications

Certificate details

EMC academic associate , Cloud infrastructure and services

Jun 2015

N/A

N/A

N/A

EMC

N/A

Training and Courses

Training/Course Details

Innov Egypt capacity program for innovation & entrepreneurship

Feb 2014

Technology , innovation & entrepreneurship center (smart village)

an undergraduate unique program in the area of innovation and entrepreneurship directed to university students in ICT specializations who are aspiring to be future innovators and entrepreneurs, either through establishing their own innovative start-ups or through manifesting skills that are highly required by local and multinational companies.

Training/Course Details

Intel Ideation Workshop

Jan 2014

Technology , innovation & entrepreneurship center (smart village)

a training program for innovation and entrepreneurship

Training/Course Details

Injaz Innovation camp

Dec 2013

American university in cairo

a workshop for innovation and idea shaping for start-ups

Training/Course Details

CCNA

Nov 2014

IT-Gate academy

N/A

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

ApplesBigDataBuilding ConstructionC++CCNAChessComputer NetworksComputer ScienceDrawingE-commerceEMC Academic Associate , Cloud Infrastructure And ServicesEducationEnglishFashionGymnasiumHead Of HRHuman ResourcesInjaz Innovation CampInnov Egypt Capacity Program For Innovation & EntrepreneurshipIntel Ideation WorkshopInternetJava SEJohny Depp (Actor)Junior Cisco InstructorLeaderMicrosoft OfficeNOC EngineerNegotiatorNetworksNew HorizonsOpenGLPresenterProblem SolverSkilled TradesSoccerSystem AdministrationTeam PlayerThierry Henry (Soccer Player)Training And TeachingVMWare VirtualizationVideo GamesVin Diesel (Actor)Volley BallWill Smith (Actor)

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

C++

C++

: Advanced

: High

:

1-3 years

Computer Networks

Computer Networks

: Advanced

: Extreme - I love it!

:

Less than 1 year

VMWare virtualization

VMWare virtualization

: Intermediate

: High

:

Less than 1 year

BigData

BigData

: Intermediate

: Medium

:

Less than 1 year

Microsoft Office

Microsoft Office

: Intermediate

: Little

:

1-3 years

OpenGL

OpenGL

: Intermediate

: High

:

Less than 1 year

Java SE

Java SE

: Beginner

: Medium

:

Less than 1 year

Fields of Expertise

Training and Teaching

Training and Teaching

: Advanced

: Extreme - I love it!

:

1-3 years

Networks

Networks

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Human Resources

Human Resources

: Intermediate

: High

:

1-3 years

System administration

System administration

: Beginner

: Extreme - I love it!

:

Less than 1 year

Key Skills

Leader, Negotiator, Presenter, Problem Solver, Team Player

Online Presence

https://www.linkedin.com/profile/view?id=AAIAABJyIH8BFluUkXaGP2pE-E7dpUTPKwh7Xy8&trk=nav_responsive_tab_profilehttps://www.facebook.com/TmoroThttps://twitter.com/AmrEssa59860608

it always seems impossible until done

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