Tithi Shah

Intern in Human Resource L&D

• Job Details:Managed a diverse portfolio of behavioral learning initiatives, including work-life balance, emotional intelligence, positive mindset, creative problem-solving, interpersonal communication, negotiation techniques and time management. Designed and implemented a comprehensive training program for 150-200 employees, resulting in a significant boost in overall workforce productivity. Managed the learning management system (LMS), ensuring accurate record-keeping, course administration, and user support. Utilized AI video platforms to generate dynamic audio-visual content for enhanced post-training reinforcement of key concepts. Conducted audits and specialized training for the collection department, customer service and customer support department fostering professional growth. Publishing comprehensive reports at the end of each month to ensure transparent communication and provide valuable insights for decision-making. Managed end-to-end L&D operations, from content development to delivery ensuring alignment with business objectives. Managed the training calendar to ensure timely delivery of programs supporting business goals. Established a feedback loop, achieving a 90% satisfaction rate from participants. Organized events and execution of HR activities for the team.