Fatma El Gawish Acedera

Bilingual Customer Service AgentFull Time

• Job Details:Answer calls in Russian and English based on the needs of the customer Provide personalized customer service at the highest level. Ensure proper security procedures are followed for all customer interactions. Maintain thorough knowledge of systems so that information can be researched and proper information is given to customers. Learn and retain a thorough working knowledge of all existing and new products and services. Other tasks/functions that may be assigned by the account as per business requirements

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