Tidor Yacoup Habeeb

Contact Center Operations AgentFull Time

• Job Details:Answer the questions about account types and banking products, such as CDs, money market products, loans, and credit cards. Check on the status of customer accounts and track checks and payments. Review and explain account charges. Assist banking customers who are victims of fraud, theft, or identity theft. Assist customers with replacing lost or stolen credit/debit cards. Assist with address changes.