Tiam Ashraf Salama
Customer Service Engineer at HTC group for maintenance and cleaning services
Asafra, Alexandria, EgyptWork Experience
Customer Service EngineerFull Time
HTC group for maintenance and cleaning services
Aug 2024 - Present -11 months
United Arab Emirates , Dubai
- Job Details:In my role as a Customer service Engineer for maintenance services, I focused on ensuring client satisfaction and operational efficiency, and I served as the primary point of coordinating with technician teams to ensure timely resolution contact for clients, and providing tailored solutions to enhance their operations. My responsibilities included troubleshooting issues.
Automotive reception engineerFull Time
Elkory automotive center
Jun 2024 - Aug 2024 -2 months
Egypt , Alexandria
- Job Details:This role honed my communication, organizational, and tech- nical skills, allowing me to contribute significantly to customer satisfaction and operational efficiency within the automotive service environment.
Education
Bachelor's Degree in Mechatronics engineering
Arab Academy for Science, Technology and Maritime Transport (AAST)Jan 2024
Skills
- Microsoft Office
- Problem Solving
- Mathematical Modeling
- AutoCAD
- Python
- Matlab
- Mechatronics
- Microcontrollers
- Mechanical Design
- Renewable Energy
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Languages
English
Advanced
Training & Certifications
Mechanical Engineering
المقاولون العرب·2023Introduction to machine learning
AITB·2023