
Therese Berge Andreassian
Senior Customer Service Executive at HSBC Bank, Egypt
Heliopolis, Cairo, EgyptWork Experience
Senior Customer Service ExecutiveFull Time
HSBC Bank, Egypt
Sep 2017 - Present -7 yrs, 10 months
- Job Details:- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. - Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information. - Assisted in training new employees and participated in cross-training with other departments. - Offered internal and external customers first-rate customer service to maximize satisfaction and business success.
Education
Bachelor's Degree in Marketing
Canadian International College (CIC)Jan 2017
High School - Thanaweya Amma
Notre Dame de la Delivrande HeliopolisJan 2013
Skills
Languages
English
FluentFrench
FluentItalian
Intermediate
Training & Certifications
Delf B1 , B2
Republique Francaise·2016