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Therese Berge Andreassian

Senior Customer Service Executive at HSBC Bank, Egypt

Heliopolis, Cairo, Egypt

Work Experience

  • Real Estate Property ConsultantFull Time

    Sedra

    Jul 2020 - Present -5 yrs

    Egypt , Cairo

    • Senior Customer Service ExecutiveFull Time

      HSBC Bank, Egypt

      Sep 2017 - Present -7 yrs, 10 months

      • Job Details:- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. - Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information. - Assisted in training new employees and participated in cross-training with other departments. - Offered internal and external customers first-rate customer service to maximize satisfaction and business success.
    • Education

      • Bachelor's Degree in Marketing

        Canadian International College (CIC)

        Jan 2017 

      • High School - Thanaweya Amma

        Notre Dame de la Delivrande Heliopolis

        Jan 2013 

      Skills

      Languages

      • English

        Fluent
      • French

        Fluent
      • Italian

        Intermediate

      Training & Certifications

      • Delf B1 , B2

        Republique Francaise·2016
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