Theano Vartamtsi
Operations Manager
Thessaloniki, GreeceWork Experience
Front office Receptionist, Reservations, Guest Service AgentFull Time
Al Mare hotel
Jan 2019 - Oct 2019 -9 months
Sales advisor - Customer Service RepresentativeFull Time
Digital Marketing - Socialme
Jan 2016 - Nov 2018 -2 yrs, 10 months
Education
Bachelor's Degree in Sociology
Pantio University of Financial & Political SciencesJan 1988
Activities
Sales assistant, volunteer at St Barnabas House
Volunteering
Aug 2015 - Present -9 yrs, 11 months
Sales assistant, volunteer at British Heart Foundation
Volunteering
Aug 2014 - Jan 2015 -4 months
Achievements
Courses: Hotelier Academy, Greece: Hotel Concept, Hotel Culture, Hotel Digital Sales, Hotel & Performance Advertising/Increasing conversions, Hotel Pricing Policy, Hotel strategy, Touchlees Communication, New Revenue Perspectives, OnLine Sales & OTAs, Metasearch Reservations, Innovation & Sustainability as The New Normal INSETE: Crisis Management Starting Point: Internal Communications/Leading during crisis, Direct Reservations/Website, Hotel Digital Marketing/Social Media Content, Digital Marketing in the age of coronavirus, Destination Branding, University of Pensylvania, The Wharton School: Viral marketing and how to craft contagious content, Removing Barriers to Change Copenhagen Business School: Strategic Management for an Innovation Age
Skills
- Business Development
- Solution Selling
- Microsoft Office
- ERP System
- CRM
- Galaxy Hospitality Software
- interpersonal
- Customer Service
- Sales
- Personal Responsibility
Languages
Greek
FluentItalian
AdvancedFrench
Beginner