tamer elgendy

IT Manager

Gharbia, Egypt

Tolip Royal Hotels

Apr 2016 - Present -9 yrs, 3 months

Egypt

Apr 2015 - Present -10 yrs, 3 months

Egypt

Job Details:• - Strengthening the IT infrastructure through to implementing new technologies • - Managing the internal & hosted network infrastructure including: firewalls, • - Developing & maintaining the company IT systems, software and database • - Troubleshoot hardware / software on users’ machines and servers • - Manage user accounts as per company’s policy • - install and manage monitoring cameras • - Recommending and implementing improvements and efficiency • - To evaluate, test, advise, train and support I.T. related projects • - Procurement of IT hardware, software and maintenance products & services.

Tropicana Hotels

May 2010 - Mar 2015 -4 yrs, 10 months

Egypt , South Sinai

Job Details:Troubleshoot hardware / software on users’ machines and servers • - Designing, testing and managing of district computer images • - Assist with various IT and administrative activities • - Manage user accounts as per company’s policy • - Maintain a log of all issues with their status and history • - able to lock, unlock, reset password for Active Directory, VPN, LDAP connection • - Grant access to network resources like files, computers and printers • - create and manage wire and wireless networks

Faculty of Arts in Egyptian Monuments
Tanta University
Jan 2002 - Jan 2006 - 4 yr
High School - Thanaweya Amma
Tanta Hi School
Jan 2002