Tej Ram

Office Administrator

• Job Details:Managing seamless execution of administrative operations and ensuring that all operations run smoothly. Making standard operating procedures (SOPs) and training modules to ensure that service level is maintained at a high standard. Reviewing weekly and monthly expense reports ensuring that operational expenditure is optimized. Making monthly inventory reports for consumables and operating supplies. Proposing to re-order quantities for the following month if required. Analyzing and improving processes to increase efficiency and productivity. Preparing and reviewing incident reports to implement sustainable solutions that will ensure that the repetition of the incident is avoided. Identification of training need, gap analysis and accordingly planning individual development plan. Placing and tracking orders for office supplies, equipment and maintenance requirements. Preparing reports, data summaries and other documents required by management for decision-making purposes. Tracking and processing expenses, receipts, reimbursement and assisting with petty cash management. Managing employee relations, solving grievances and ensuring a positive work environment. Designing and restructuring incentive and reward for team. Maintaining leave records of employee and all other daily HR operations activities. Overseeing the recruitment process including sourcing, interviewing, hiring and firing of employees and supporting onboarding process of new hire. Managing relationship with vendors and service providers, ensuring appropriate work rates and timely payments. Monitoring housekeeping services, monthly expense sheet and taking feedback from employees regarding the quality of housekeeping services. Maintaining database, input and update records, and ensure that all information is accurate and up-to-date.

Assistant Manager (Digital Content)

• Job Details:Preparing complete audio catalog of organization. Managing the delivery of content to various mobile operators which begins with the content request, identification, processing in the requested format and mapping the content with the metadata. Checking the data on the app to ensure that information is accurate and ensuring that the product information on the app is sufficient and accurate for the consumer to make a purchase decision. Supporting in A&R operations including artist relations management and collecting information for metadata sheet. Making track/album record sheet and generating ISRC code. Requesting for various mobile VAS codes and checking their live status. Follow-up content plans and updating daily, weekly and monthly releasing content calendar. Proofreading and quality checking of images and matching with metadata before uploading on website, sharing with other team members and operators. Participating in the identification and correction of catalog errors, investigating catalog related complaints. Working with various internal teams to help drive tools and process improvements that affect catalog management workflows. Evaluating the design of artwork, selection, modification and metadata changes using associated business requirements. Maintaining and organizing physical and electronic files, ensuring easy access and document control. Converting and maintaining data through enterprise application and generating reports as per requirements. Single point of contact for all internal departments, artists and customers for queries related to catalog, metadata and content release information. Making in-depth analysis of catalog for duplicate data and any other issues. Handling content distribution to online music channels and social media platforms to increase web traffic.