TH

Tawfik Ahmed Hassanein

Centro Solution Center Rep. at Centro Global Solutions

Giza, Egypt

Work Experience

  • Centro Solution Center Rep.Full Time

    Centro Global Solutions

    Dec 2020 - Present -4 yrs, 7 months

    Egypt , Cairo

    • Sales Support @RayaFull Time

      Convergys

      Sep 2017 - Mar 2020 -2 yrs, 6 months

      Egypt , Cairo

      • Job Details:Since Convergys CS account was closing. I was tranfered here as a sales representative.

    • Customer service executiveFull Time

      Stream @convergys

      May 2017 - Sep 2017 -4 months

      Egypt , Cairo

      • Alternative Dispute resolution Call center AdvisorFull Time

        Vodafone

        Oct 2016 - May 2017 -7 months

        Egypt , Giza

        • Job Details:Worked in Customer Relations Department handling high value complaints.

        • Education

        • High School - Other

          Ecole F.A.C.E

          Jan 2007 

        Achievements

        Took second place in my highschool science fair in Ecole FACE for a project on oil spills in the oceans and how it effects the waters.

        Skills

        • Computer Skills
        • Communication
        • Microsoft Windows
        • Microsoft Word
        • people
        • Windows Movie Maker
        • Dispute Resolution
        • Microsoft Powerpoint
        • Customer Service
        • Microsoft Excel

        Languages

        • English

          Fluent

        Training & Certifications

        • Champion Award

          Convergys·2017

        • Booking.com customer service @Convergys

          Convergys·2017

        • Call center High Value customer Training

          Vodafone·2016

        • SAT1 Score of 1420

          American School of Manhattan ·2011
        Share this Profile