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Tasneem Mahmoud Ismail

hard-working, motivated and enthusiastic

Amman, Jordan

Work Experience

  • General Manager Full Time

    Al-Sakab Co. For Marine Services

    Feb 2017 - Jun 2017 -4 months

    Jordan , Amman

    • Job Details: Maintain staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, and legal work environment; developing personal growth opportunities.  Accomplish staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counselling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and standards.  Establish strategic goals by gathering pertinent business, financial, service, and operations information; identifying and evaluating trends and options; choosing a course of action; defining objectives; evaluating outcomes.  Direct and coordinate activities of businesses or departments concerned with the operations, pricing & sales.  Manage staff, preparing work schedules and assigning specific duties.  Review financial statements, sales and activity reports, and other performance data to measure the work movements and goals achievement and to determine areas needing program improvement.  Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, and staff members as necessary.  Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.  Monitor businesses to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.  Direct and coordinate organization's financial and budget activities to fund operations, maximize outcomes, and increase efficiency.  Maintains quality service by enforcing quality and customer service standards; analysing and resolving quality and customer service problems; identifying trends; recommending system improvements.  Contributes to team effort by accomplishing related results as needed.  Determine services to be sold, and set prices and credit terms, based on forecasts of customer demand.  Build company image by collaborating with customers, community organizations, and employees; enforcing ethical business practices.  Maintain quality service by establishing and enforcing organization standards.  Contribute to team effort by accomplishing related results as needed.
  • Logistics Officer Full Time

    Nahrain Co. For Transportation & Marine Services

    Nov 2012 - Present -12 yrs, 7 months

    Jordan , Amman

    • Job Details:Major duties performed:  Manage logistics operations for shipments in order to ensure timely and cost-effective delivery of cargoes;  Co-ordinate and follow up on-going air, land, sea operations for all shipments.  Establish reports based on shipments statuses and developments.  Ensure effective cargo delivery and its quality control;  Review the environmental records of freight carriers to inform shipping decisions.  Recommend shipping solutions to minimize cost or environmental impacts.  Calculate weight, volume, or cost of goods to be moved.  Select shipment routes based on nature of goods shipped, transit times, or security needs.  Creating shipping/delivery schedules  Tracking shipment progresses.  Understanding safety/security processes and procedures.  Handle HAZ-MAT materials  Determine efficient and cost-effective methods of moving goods from one location to another.  Arrange for special transport of sensitive cargoes, such as food, or medical supplies  Handle to consolidate loads with a common destination to reduce costs to individual shippers.  Inform clients of factors such as shipping options, timelines, transfers, or regulations affecting shipments.  Keep records of goods dispatched or received.  Maintain current knowledge of relevant legislation, political situations, or other factors that could affect freight shipping.  Negotiate shipping rates with freight carriers.  Obtain or arrange cargo insurance.  Prepare invoices or cost quotations for freight transportation.  Verify adherence of documentation to customs, insurance, or regulatory requirements.  Follow up clearing goods through customs including paying duties and taxes.  Complete customs paperwork.  Make arrangements with customs brokers to facilitate the passage of goods through customs.  Provide shipment status notification to exporters, consignees, or insurers.  Analyse shipping routes to determine how to minimize bad security-conditions impact.  Prepared and reviewed operational reports and schedules to ensure accuracy and efficiency  Established relationships with a good amount of service providers.  Maintained and submitted computer reports containing shipments statuses, potential client's information…etc.  Communicated verbally and in writing to community of clients and agents as well as service providers about the needs and purposes.  In charge of providing the logistical details and reports on daily basis.  Prepared paperwork for billing.  Scheduled and showed inventory to clients.  Assisted with training new associates.  Assembled teams to make sure we accomplished tasks in a time efficient manner  Supervise staff as required;  Adheres to the policies and procedures.  Develops activity planning with direct manager.  Worked on the projects of UN missions for distributing the various kinds of Products in humanitarian camps.
  • Got working & training periods on freight forwarding skills industryFull Time

    Seven seas company, Reliance Freight Systems & Golden Ways Co. For Shipping

    May 2009 - Jun 2010 -1 yr, 1 month

    Jordan , Amman

    • Job Details:Main duties performed:  Determine method of shipment, and prepare bills of lading, invoices, and other shipping documents.  Check import/export documentation to determine cargo contents, and classify goods into different fee or tariff groups, using a tariff coding system.  Contact vendors and/or claims adjustment departments in order to resolve problems with shipments, or contact service depots to arrange for repairs.  Enter shipping information into the shipping systems.  Estimate freight or postal rates, and record shipment costs and weights.  Inspect and check documents received (invoices packing lists, certificate of origins….etc)  Keep records of all goods shipped, received, and stored.  Notify consignees or customers of the arrival of freight or baggage, and arrange for delivery.  Advise clients on transportation and payment methods.
  • Education

    • BA in English Language & Literature

      Arab Open university (AOU)

      Jan 2002 - Jan 2007 - 5 yr

    Skills

    • Logistics

    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    •  Diploma and advanced levels in translation courses From Abu Ghazaleh collage and Cambridge center

      Abu Ghazaleh collage and Cambridge center·2009
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