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Tasneem Mohsen

Customer Service Agent

Zaytoun, Cairo, Egypt

Work Experience

  • Customer Service AgentFull Time

    Sharaf Dg

    May 2024 - Jul 2024 -2 months

    Egypt , Cairo

    • Job Details:My responsibility was answering the customer queries and attending to their needs also I was responsible for assisting customer to purchase any product that they're interested in.

  • Customer Service AgentFull Time

    Malomatia

    Mar 2024 - May 2024 -2 months

    Egypt , Cairo

    • Job Details:My responsibility was to book appointments for the customers in the health centres that's located in Qatar

    • Education

    • Bachelor's Degree in Accounting

      International Higher Institute for languages and commerce

      Jan 2023 

    Skills

    • Microsoft Office
    • Communication skills
    • Adaptability
    • Customer Service

    Languages

    • English

      Fluent

    • Arabic

      Fluent

    Training & Certifications

    • AiCE - AI Career Essentials

      alx Africa·2024

    • HR Diploma

      Qualified TnC·2024

    • ICDL

      ISI·2023

    • PFA

      C.G.A.A·2023
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