Tasneem M

Laboratory Chemist

• Job Details:Utilized my expertise in analytical chemistry to perform precise laboratory testing on blood and urine samples in a clinical setting. Played a key role in ensuring the accuracy and integrity of diagnostic results through hands-on analysis and strict adherence to lab protocols. Performed detailed chemical and microscopic analysis of blood and urine samples, using my strong background in analytical chemistry to interpret complex data. Prepared and handled reagents, calibrated instruments, and validated results to meet internal quality control and safety standards. Maintained thorough documentation and contributed to method improvement discussions, showing a proactive approach to lab efficiency and result accuracy.

Sales Specialist (Trainee)

• Job Details:Supported the sales and customer relations team through direct client communication, market research, and CRM-based data management. Gained hands-on experience in customer engagement, order tracking, and digital promotion, contributing to overall client satisfaction and sales flow. Contacted prospective and regular clients via phone, emails and follow-ups, maintaining strong customer relationships and updating records through the CRM system. Entered and managed customer data, tracked order status, and prepared summary reports to support sales operations. Promoted products on social media, tailoring posts and responses to client interests, and monitored interactions to align with sales goals. Gained valuable experience in customer engagement, learning how to handle inquiries, concerns, and feedback to build stronger client relationships. Learned key sales tactics including persuasion, objection handling, and tailoring communication to individual customer needs through real-time interactions.