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Tasneem Ayman

Digital support at Telecom Egypt (sprint Egypt)

Nasr City, Cairo, Egypt

Work Experience

Telecom Egypt (sprint Egypt)

  • TrainerFull Time

    Jan 2023 - Jun 2023 -5 months

    • On loan trainerFull Time

      Jan 2023 - May 2023 -4 months

      • Job Details:Train the new agents with all info needed to be able to handle customers requests

    • Digital supportFull Time

      Dec 2020 - Present -4 yrs, 6 months

      Egypt , Cairo

      • Job Details:Handling all customer's requests with accurate info and solving their problems

  • SecretaryFull Time

    Speedcool for air conditioning

    May 2016 - Jul 2022 -6 yrs, 2 months

      • Education

      • High School - Thanaweya Amma

        El helmya language school

        Jan 2016 

      Skills

      • Customer Service
      • Training of Trainers
      • Leadership
      • Creative Thinking
      • Solving problems
      • Communication
      • Presentation skills

      Languages

      • Arabic

        Fluent

      • English

        Advanced

      Training & Certifications

      • summer training

        QnB·2018

      • Banking course

        CIC·2018
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