
Tasbeeh Magdy
Content Writer at Vola Agency
Moharam Bek, Alexandria, EgyptWork Experience
Content WriterFull Time
Oct 2019 - Present -5 yrs, 8 months
Egypt , Alexandria
- Job Details:My job roles are: creative content creation for social media campaigns, generating ideas for campaigns before entering the design stage, reviewing Arabic & English content before it's sent to the client, correcting language mistakes and offering suggestions, and rephrasing content when necessary.
Digital Marketing coordinator internInternship
Jul 2019 - Sep 2019 -2 months
Egypt , Alexandria
- Job Details:I was working with the marketing team to coordinate day-to-day activities, creating marketing strategies to fulfill clients' needs, reviewing Arabic and English content before it's sent to the client, and correcting language mistakes and offering suggestions.
Customer Service AgentFull Time
O2 Share
Nov 2018 - Jun 2019 -7 months
- Job Details:Handling customers' inquiries who use this carpooling application.
International Account AdviserFull Time
Vodafone UK
Jul 2018 - Oct 2018 -3 months
- Job Details:Worked in the Billing department, where I was responsible for responding to customers over the phone and resolving their inquiries, facilitating and providing a Vodafone global customer service standard, resolving calls efficiently and effectively, ensuring service level agreements are met and maintained, working as part of a team to ensure offering world-class customer service at all times, and communicating positively with all involved parties in order to facilitate customers' reception of the expected distinguished service.
Education
Bachelor's Degree in Political science
Alexandria University (ALEXU)Jan 2014 - Jan 2018 - 4 yr
High School - Thanaweya Amma
Alexandria experimental language schoolJan 2014
Skills
Languages
Arabic
FluentEnglish
AdvancedFrench
Beginner
Training & Certifications
Professional Certificate of Supply Chain Management
AUC·2020