Basic Info

Mariam Aboulela

2 years

Giza, Egypt

Bachelor's Degree

Student

Work Experience

Tele Sales Agent at Ameely

Experience Details

Tele Sales Agent

Customer Service/Support

Entry Level

Responding telephone inquiries from the customers, providing them with all needed information about their dials and courses
Adding and deleting all needed services for customers.
Handle all the customers complains and remodeling them to be reported to the technical department
Follow up & guide the customers to reach their satisfaction through our process
Handling angry customers and absorb their anger even face to face.


Company Details

Ameely

Giza, Egypt

N/A

Consumer Services

N/A

Oct 2016 to May 2017 (7 months)
Customer Service Specialist at Tera Academy

Experience Details

Customer Service Specialist

Customer Service/Support

Entry Level

N/A


Company Details

Tera Academy

Egypt

N/A

Training and Coaching

N/A

Jul 2015 to Jan 2016 (6 months)

Education

LLB in law

Education Details

LLB

law

Cairo University faculty of law, Egypt

Not specified

N/A

N/A

Cairo University faculty of law
2015 - 2020 (Expected)
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Giza Secondary School girls

Egypt

2015

Not specified

N/A

Giza Secondary School girls
2015

Training and Courses

Training/Course Details

General English Course

Oct 2016

British Council

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

AnimalsArabicConsumer ServicesCustomer ServiceCustomer Service SpecialistEnglishFacebookGeneral English CourseGoing OutLawLegalMicrosoft OfficePeopleSocializingSpanishSupportSwimmingTele Sales AgentTraining And CoachingTravellingWhatsapp

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Spanish

Spanish

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: Medium

:

1-3 years

Fields of Expertise

Customer Service

Customer Service

: Advanced

: Extreme - I love it!

:

1-3 years

Legal

Legal

: Intermediate

: Extreme - I love it!

:

Less than 1 year

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