Tarek Selim Kamel ElAkshar

Professional Services Senior ManagerFull Time

• Job Details:Ensure technology is accessible and equipped with current hardware and software as below :-  Ensure that all systems in Data Center are running.  Familiarity with Data Center power, UPS, cooling, cabling, fire system, surveillance as well as other Infrastructure issues.  Very good knowledge in Installing, configuring and maintaining production server infrastructure.  Good Knowledge of the Data Center infrastructure.  Ensure data center operates at maximum operational efficiency.  Managed the Data Center infrastructure and ensured support to the facilities.  Ensured the work was completed in accordance to the regulations of data protection.  Prepared a list of all inventory required for the continuous functioning of the data center system  Proactively detect any problems and devise solutions or workarounds.  Proactively detect and report to management any operational threats.  Implemented & improved the overall IT policies, standards & procedures and assure the compliance from systems and users.  Designed, planed, implemented, monitored, tracked and reported the technology plan including IT budget & utilize IT resources and Co-ordinated with other managers to evaluate their IT needs and propose new solutions to answer these needs.  Planed, Deployed & Managed new security measures including UTM Firewalls and End-point including E-Mail, URL Filter, Network Admission Control & Web Application Firewall.  Building customer relationships and establishing customer need.  Monitoring service delivery and customer satisfaction to maintain high standard services  Resolving issues that may arise within the team or between the team and any external party (e.g. the customer)  Understand customer goals, business and service plans for proper account planning and execution.  Engage with customers during solution phase to manage service level requirements and develop service level agreements (SLAs) and align them with service delivery capabilities.

IT Technical Project ManagerFull Time

• Job Details:My Job Roles & Tasks as below :- •Ensure technology is accessible and equipped with current hardware and software as below :- •Ensure that all systems in Data Center are running. •Familiarity with Data Center power, UPS, cooling, cabling, fire system, surveillance as well as other Infrastructure issues. •Very good knowledge in Installing, configuring and maintaining production server

It ManagerFull Time