TW

Tarek Walid

Call Centre Agent at Bank Misr

Giza, Egypt

Work Experience

  • Logistics & Supply Chain Specialist

    Inad Pharma Factory

    Jan 2022 - May 2023 -1 yr, 4 months

    Egypt

    • Job Details:Coordinates shipments and works to improve supply chain processes. Procures materials and manages order prices and quantities; receives shipments and organizes inventories; forecasts demand, responds to changes in demand, and resolves supply chain issues.

  • Call Centre Agent

    Bank Misr

    Jan 2020 - Present -4 yrs, 2 months

    Egypt

    • Job Details:Receiving customer suggestions and considering their implementation. Receiving customer complaints/requests regarding products or services and responding to these as per pre-set deadlines.

  • Quality Control Technician

    Inad Pharma Factory

    Egypt

    • Job Details:Utilizes multiple quality control testing equipment, including calibrating the testing. Organizes and coordinates the sorting/rework of non-conforming materials.

    • Education

    • Bachelor's Degree in Systems Information Management

      Higher Institute for Specific Studies

    Skills

    • Time Management
    • Problem Solving
    • Communication
    • Leadership
    • Attention to detail

    Languages

    • Arabic

      Fluent

    • English

      Fluent
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