TS

Tarek Mohamed Samir

Sales Manager

Rehab City, Cairo, Egypt

Work Experience

  • Sales ManagerFull Time

    Majid Alfuttaim

    Mar 2017 - Jul 2020 -3 yrs, 4 months

    • Senior SalesFull Time

      KidZania Cairo

      Oct 2012 - Feb 2017 -4 yrs, 4 months

      Egypt , Cairo

      • Job Details:• Responsible for all Schools communications, conflict resolution, and compliance with client deliverables and revenue plans. • Approves Change Orders and invoices, and is responsible for payment collections. • Ensures that all processes and procedures are followed completed, quality standards are met, and that projects are profitable. • Aware and in pursuit of opportunities for account growth and new business • Provides regular two-way communication between the client and team, to provide strong team representation and set proper client expectations. • Handling the account from A to Z, with up selling and cross selling. • Responsible in managing, selling & marketing (Schools). • Handling VIP invitees as well as representatives of key accounts. • Account management and ongoing follow-up with key customers. • Responsible for building, maintaining, and retaining relationships with schools which may prove profitable to the company. • Building good relationship with Schools, also to take the necessary steps that would induce businesses to get into contract with the company, which in turn boost sales and revenues. • Generating new opportunities and set goals and achieve company objectives.
    • Corporate Sales Full Time

      BDO-Esnad

      Dec 2011 - Sep 2012 -9 months

      Egypt , Cairo

      • Job Details:• Develop prospects database based on targeted sector identified by CEO and Business Development Director. • Markets and sells the company outsourcing services to potential clients; meets with clients to inform of all services provided, and to establish requirements. • Develops and maintains healthy pipeline of forecasted and actual sales. • Generates leads within the criteria of the potential clients; and transferring them into sales opportunities • Conduct cold calls to schedule meetings with prospects. • Meet prospect clients to identify client potential needs and means of collaboration. • Instantly respond to any client request or inquiry by telephone, mail, and letters. • Reports sales activities on daily, weekly, monthly and quarterly basis. • Update Customer profile database sheet. • Develop proposals and add any specific client requirements. • Set a meeting with the client to introduce operations supervisor and discuss implementation Plan. • Handover the project implementation to Operations supervisor. • Upgrade business with all existing customers.
    • Customer Relationship managerFull Time

      Makro Cash & Carry

      Jan 2010 - Dec 2011 -1 yr, 11 months

      Egypt , Cairo

      • Job Details:• Focusing on developing and maintaining relationships with customer and analyzing work flow. • Monitoring progress against a set of benchmarks. • Providing help and advice to customers using makro products or services. • Communicating courteously with customers by telephone, email, letter and face to face. • investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants; • Handling customer complaints or any major incidents. • Activates the un active clients. • Analyzing statistics or other data to determine the level of customer service provided. • Visiting customers to provide a one-to-one service. • Developing feedback or complaints procedures for customers to use. • Meeting with other managers to discuss possible improvements to customer service. • Being involved in staff recruitment and appraisals. • Training staff to deliver a high standard of customer service. • Leading or supervising staff and indoor sales to enhance sales. • Learning about products or services and keeping up to date with changes.
    • Education

      • Bachelor's Degree in International Bussiness

        Sadat Academy for Management Sciences (SAMS)

        Jan 2001 - Jan 2005 - 4 yr

      • High School - Thanaweya Amma

        english language school

        Jan 2001 

      Skills

      • Microsoft Office
      • Internet

      Languages

      • Arabic

        Fluent
      • English

        Fluent
      • French

        Intermediate
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